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Phone Assistance:

North America:
Representatives are available Monday through Friday, 9:00am to 7:00pm Eastern Standard Time. The Customer Call Center is also open on Saturdays from April 1 through July 1. Saturday hours are 10:00am to 6:00pm Easter Standard Time.

U.S.A. and Canada: 1-888-628-6277
Mexico: 01-800-557-5539

Europe:
Representatives are available Monday through Friday, 9am to 6pm, Central European Time. You can reach an agent at the following numbers, which are free for most of Western Europe:

00800 18 23 53 22
0800 914 478 (France)
800 781 145 (Italy)
0800 181 6065 (Germany)
08081 013885 (United Kingdom)

All other locations:
0031 555 384 245 (not toll free)